Security

Security starts with company-level data separation.

elsOps is designed for multi-tenant commerce operations, role-based access, protected buyer PII, and careful handling of channel credentials.

Company isolation

Business records are scoped by company so customer workspaces remain separated.

Role-aware access

User permissions can be shaped around operational responsibility.

Credential handling

Channel connection data should be stored and accessed only for authorized sync workflows.

Buyer PII protection

Buyer names, addresses, contact details, and delivery data are used only for permitted fulfillment and support workflows.

PII deletion

Buyer PII is deleted or irreversibly masked after shipment is complete and tracking has been uploaded or confirmed.

Operational logs

Sync and usage records help teams audit activity and troubleshoot issues while avoiding unnecessary PII in logs.

Incident response

Security events are investigated, contained, documented, and reported to affected customers or marketplaces when required.

Subprocessor controls

Service providers may access restricted data only when needed to provide the service under confidentiality and security obligations.